Frequently Asked Questions
Everything you need to know about your next high-performance ride.
How fast can Solar Scooters actually go?
Our performance models can reach speeds of up to 50mph (80km/h), depending on the specific model, rider weight, and terrain conditions. Always ensure you follow local regulations and wear protective gear.
What is the typical range on a single charge?
Depending on the battery capacity of your chosen model, you can expect a range between 30 to 70 miles. Factors such as riding mode, incline, and temperature will affect the total distance.
Do you offer international shipping?
Yes, we ship our electric scooters worldwide. Shipping times and costs vary by location; please refer to our shipping policy page for specific rates and estimated delivery windows.
What kind of warranty comes with my scooter?
Every Solar Scooter comes with a 12-month limited warranty that covers the main components, including the motor, battery, and controller, against manufacturing defects.
Are Solar Scooters water-resistant?
Our scooters carry an IP54 water resistance rating, meaning they are protected against light rain and splashes. However, they should not be submerged or used in heavy downpours.
What is your return policy for sports equipment?
We offer a 14-day return period for unused scooters in their original packaging. Please note that a restocking fee may apply, and the customer is responsible for return shipping costs.